Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 1 voice.

Last updated by ondrejK-5 1 month, 1 week ago.

Author Posts
October 12, 2019 at 2:58 pm


I am trying to:

Link to a page where the issue can be seen: hidden link

I expected to see: EN landing page with pictures similarly to slovak and german version

Instead, I got: EN landing page without pictures

I did all known recommended step, including troubleshooting - clean up etc, duplicating existing media for translated content.
I sent you link to backupworpress package, since Duplicator package wasn't downloadable.

October 12, 2019 at 4:04 pm #4743117


My issue is resolved now. Thank you! I had to rescan theme and all plugins, make small change on SK landing page and then on both EN and DE translations,