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[Resolved] Missing texts to be translated from the Subscriptions for WooCommerce Pro plugin
This thread is resolved. Here is a description of the problem and solution.
Problem:
The missing texts from the Subscriptions for WooCommerce Pro plugin are not appearing for translation, which is necessary for using the site in the Spanish version.
Solution:
If you can’t find the strings you need to translate:
1. Go to WPML > Translation Dashboard.
2. Check the top of the Other texts (Strings) section to ensure auto-detection of strings is enabled.
3. Visit the front-end page where those untranslated strings appear in any language other than English.
4. Return to WPML > Translation Dashboard > Other texts (Strings) and find the text you're trying to translate.
5. Send the text for translation.
Background of the issue:
I am trying to translate some missing text from the Subscriptions for WooCommerce Pro plugin. I've already done everything necessary with taxonomies and strings, but the text doesn't appear anywhere. You can see the issue on this page: hidden link
Symptoms:
The missing texts from the Subscriptions for WooCommerce Pro plugin are not appearing for translation, which is necessary for using the site in the Spanish version.
Questions:
Why are the texts from the Subscriptions for WooCommerce Pro plugin not appearing for translation?
What steps can I take to ensure the missing texts are available for translation?
Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly. Have you scanned your plugins for string translation? Please go to WPML -> Theme and plugin localization. Scan your WooCommerce and Subscriptions plugins as well as your theme for string translations. Then, go to WPML -> String Translation and look for the strings there. They should now be available for translation.
I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)
**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **
I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.
NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.
I attempted adding a TEST order and subscription, unforutnately I was not able to see the same buttons under my account.
Using the buttons from the screenshots you shared, I went to WPML->Theme and Plugins localization and scanned woocommerce-subscriptions-pro , now you should be able to see Change Payment Method available for tranlsation.
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please add the translation and let me know your results.
