[Resolved] Missing translation pages following site migration

Hi,

how did you migrate the site?

I would also need your WPML debug information. You can find it in:
WPML -> Support -> click on debug information link
Then you can copy/paste the text you see in the Debug box I'll enable for the next answer.
More information here: http://wpml.org/faq/provide-debug-information-faster-support/

Hi,

we don't have a preferred migration tool. I used several times All-in-one WP Migration and it works well, but maybe the issue isn't related to the tool.

I see you have 124 posts: these are all your English posts or the total number of both English and Welsh?

If it's the latter, I think this is what happened: during migration, your content somehow "lost" the language associated with it. So when you configured WPML again, you said the language of your content was English, and ALL your post, even the Welsh ones, are now associated with English.

Instead, if it's the first option, you can try this:
- backup your site and database
- go to WPML -> Support -> "troubleshooting" link
- click on "Set language information"

Before the migration, WPML was active or not?
You could also try to export only Welsh posts and import them on the new site. It's not the ideal solution, I understand, but if there is some kind of bug or incompatibility with the migration tool it could be the fastest way if the above solution doesn't work.

Hi Ian,

happy to hear you are satisfied with WPML. I have a linguistic background and I'm always glad to see our product used to reinforce the so-called "minority languages". Now back to our issue 🙂

In theory, the language should be already set in your first site, because otherwise, you wouldn't be able to see Welsh content. You can try running the option before the migration, but I think it wouldn't change a thing. And before you configure WPML you can't run troubleshooting option, so we're back to square one.

You can export post in only one language with WP All Export (a guide here: https://wpml.org/2016/08/export-multilingual-websites-using-wp-all-export-and-wpml/)
But in this way, you'd have Welsh content under the English language, and you should delete it anyway. If that's the case, you could just change the language for Welsh content that now is registered as English.

In short, my suggestions:
1. try another system to migrate the site
2. change the language of actual Welsh content registered as English. The quickest way to do it is:
- go to WPML -> Translation Management
- select your Welsh content
- in the box "Select translation options" click on "Duplicate content" near the Welsh flag
- click Duplicate button
- now you should have your Welsh content back and you can delete the "Welsh-English" one

If you also have translated String in String Translation (for the theme, etc) you can export them from your old site in WPML -> String Translation -> Import/export .po and then reimport them back

3. If you prefer, you can give us access to your server (old and new) so we can try to better figure the issue, but I can't tell you if and when we can find a solution.

Let me know what you think about it.

Hi Ian,

sure. I hope everything gets resolved.

Hi Ian,

I looked at your site. The reason you don't see the button for changing the language in the backend is that WPML is not configured correctly. You can see links for English and Welsh but if you click on them they don't take you anywhere.

It was like this even during your previous migration attempt?

Let's try this we can rule out other issue and focus on the migration tool. Try doing a copy of your site with Duplicator (it'a free plugin) and I'll try to install it on my local server. If it works, most probably the issue is with the server tool.
Of course, I'll need a copy of the old site, where everything was okay.
You can read more about Duplicator here: https://wpml.org/faq/provide-supporters-copy-site/

If you're okay with this, I'll enable a private reply.