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This topic contains 2 replies, has 2 voices.

Last updated by ryanW-5 3 years, 9 months ago.

Assigned support staff: Itamar.

Author Posts
August 18, 2016 at 7:02 am #1008160

ryanW-5

hi,
I setup WPML multi-currency for Woocommerce and installed Table rate shipping Plus by Mangohour for more complicated shipping needs,
it works fine except the shipping rate is not converting to the corresponding currency.

------------------
subtotal: currency 1
shipping: currency 2 (?? why ??)
total: Mixed value
ie.
hidden link
------------------

how could I fix this ?

URL of (my) website where problem appears:
hidden link

thanks a lot

August 18, 2016 at 11:54 am #1008649

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hello, Ryan.

Thank you for contacting the WPML support forum.

I can see that we are having a known issue with this plugin.
Please check this link.
https://wpml.org/extensions/woocommerce-table-rate-shipping-plus/
We also published this documentations about the issue.
https://wpml.org/2016/08/known-issues-related-shipping-cost-woocommerce-multilingual-3-8-4/

Moreover, this plugin was last updated on April and is not compatible with WooCommerce 2.6 and above.
Please check this link.
hidden link

I've talked with one of my colleagues who dealt with a similar ticket, and he told me that this plugin (Table Rate Shipping Plus) produces notices about this.
So I suspect a compatibility issue with this plugin.

I can see in the debug info that you have attached to this ticket that you are using WooCommerce Multilingual 3.8.4.
WooCommerce Multilingual version number 3.8.5 is out.
I would like to ask you to update to WooCommerce Multilingual 3.8.5 and see if it help with your problem.

The issue might be because of the incompatibility reasons that I've mentioned but please first try it with the latest WooCommerce Multilingual.

I look forward to your reply!

Thanks,
Itamar.

August 21, 2016 at 3:40 am #1012185

ryanW-5

thank god~ looks like 3.8.5 fixed this issue.

I will keep updated if any other relative issues raised.