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Last updated by Mihai Apetrei 8 months, 1 week ago.

Assigned support staff: Mihai Apetrei.

Author Posts
September 23, 2019 at 6:05 pm #4626099


I am trying to: I have translated content on my site but switching between languages results in 404 - No results found.

Link to a page where the issue can be seen: hidden link

I expected to see: The English version of the above mentioned page.

Instead, I got: When you click the English flag on hidden link the site breaks. The url changes to hidden link but shows no content even though I did translate it.

I tried saving the permalinks but that didnt do the trick...

Can you please help me fix this so I can properly use the language switcher?

Thanks in advance!

September 24, 2019 at 12:22 pm #4631485

Mihai Apetrei

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for contacting WPML Support!

I will be happy to help you with this.

First of all, thank you for your patience and sorry for the delay - there's a good amount of tickets in our queue so it takes a bit longer to respond.

Now, regarding the issue that you are currently experiencing, can you please try this:

- disable all plugins except WPML and its add-ons
- check if the issue is happening again
- if it's not, reactivate your plugins one by one, checking every time if the issue shows up again so that you can understand which plugin is causing that issue

If the issue happens even with the non-WPML plugins disabled:

- leave all the non-WPML plugins deactivated
- switch to a default theme like TwentySeventeen
- try to recreate the issue now

Please let me know how this goes and if there is no change after you follow the steps.

PS: Also, please make sure that the server your site lives on is following the minimum WPML requirements listed in the link below:

I will be waiting for your response.

Kind regards,
Mihai Apetrei