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Last updated by Jamal 3 months, 1 week ago.

Assigned support staff: Jamal.

Author Posts
July 16, 2019 at 1:14 pm #4220285

ronaldv-14

Using Woo Commerce multilingual, we're noticing that variable products with attributes have their title and short description occasionally deleted, or overridden with the title of a recent page that was saved, such as the Homepage.

To Replicate (in our environment) :
Create a variable product, translate the product in multiple languages with English as the primary language. Upon updating the English or other translations, some of the translations will have the variable product's title deleted. (this is a partially random occurrence as per what we notice)

WordPress, WooCommerce and WPML versions :
PHP 7.2.18-1
WordPress 5.1.1
WooCommerce 3.6.5
WPML Multilingual CMS 4.2.7.1
WPML String Translation 2.10.5.1
WPML Translation Management 2.8.6.2
WooCommerce Multilingual 4.6.5

Any help is greatly appreciated!

July 16, 2019 at 3:45 pm #4222001

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello,

Thank you for contacting WPML Support. I will be glad to help with this.

We have had a similar case but I am not sure if it would be the same for you. Here how we reproduce it.
- Create and translate product with variations
- Open said product in the 2nd language in one tab
- Open said product in default language in a 2nd tab
- Add the product to the cart from the first tab
Notice that as soon as this is done - the product becomes with a blank title in the other language

Would you please check if it is happening like this on your website too.

Best regards,
Jamal
WPML Support

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