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This topic contains 8 replies, has 4 voices.

Last updated by amarantaA 3 days, 14 hours ago.

Assigned support staff: Alejandro.

Author Posts
October 24, 2019 at 4:51 pm

amarantaA

I just posted a problem I had after updating to the last version the WPML and the YOAST SEO (https://wpml.org/forums/topic/yoast-seo-multilingual-makes-my-non-dafault-language-crash/). At this point I thought that by deactivated the plugin YOAST SEO Multilingual I was save.. but noway!

In the admin for WordPress everytime I change from my default planguague (english) to my secondary language (spanish) the admin crash and shows a 500 internal server error. I cant work in my spanish content!!! I did updated everything as suggested starting form the translation manager and following the rest of the WPML plugins, last one the wocommerce and then the YOAST Plugins.

Please HELP ASAP!

October 25, 2019 at 7:56 am #4824529

George Botsev
Supporter

Languages: English (English )

Timezone: Europe/Sofia (GMT+02:00)

Hello and thank you for contacting us.
Please check your server logs for errors and provide them here. There should be an error that would help debug the issue.
Please also try and enable debug logging in WordPress.
You can do that by setting these lines in wp-config.php:

define('WP_DEBUG', true);
define('WP_DEBUG_DISPLAY', false);
define('WP_DEBUG_LOG', true);

Make sure to test with disabled cache (server side) and plugins and try and disable any security plugins as well.

October 25, 2019 at 5:00 pm #4828951

amarantaA

Hi Geaorge,
I did set the lines in the wp-config.. but I cant see any error...
Besides that I asked my hosting for the server errors and they provide me this one, it´s for today and in the evening I did delete the YOAST SEO Multilingual and uploaded the version 1.0.1 that they told me in the other post/ticket open. This did not fix our problem with the admin.
here is the server error

[Fri Oct 25 05:00:31.739075 2019] [:warn] [pid 27744] [client 37.60.245.147:33736] Timeout waiting for output from CGI script /home/cocinand/public_html/pettythings.com/wp-cron.php, referer: hidden link
[Fri Oct 25 05:00:31.739122 2019] [core:error] [pid 27744] [client 37.60.245.147:33736] Script timed out before returning headers: wp-cron.php, referer: hidden link
[Fri Oct 25 05:44:04.440847 2019] [:notice] [pid 32712] [client 31.220.107.127:59890] mod_hive matched URI hidden link (/home/cocinand/public_html/pettythings.com/wp-login.php) with match 2, referer: hidden link
[Fri Oct 25 09:43:06.460817 2019] [:notice] [pid 29815] [client 79.100.19.215:55380] mod_hive matched URI hidden link (/home/cocinand/public_html/pettythings.com/wp-login.php) with match 2, referer: hidden link
[Fri Oct 25 09:43:54.512191 2019] [core:error] [pid 32182] [client 79.100.19.215:35558] End of script output before headers: update-core.php, referer: hidden link
[Fri Oct 25 09:44:52.457443 2019] [core:error] [pid 29542] [client 79.100.19.215:47752] End of script output before headers: edit.php, referer: hidden link
[Fri Oct 25 09:46:01.550957 2019] [core:error] [pid 37312] [client 79.100.19.215:33286] End of script output before headers: edit.php, referer: hidden link
[Fri Oct 25 09:46:15.292516 2019] [core:error] [pid 32183] [client 79.100.19.215:36362] End of script output before headers: edit.php, referer: hidden link
[Fri Oct 25 09:46:48.353716 2019] [core:error] [pid 34454] [client 79.100.19.215:43080] End of script output before headers: edit.php, referer: hidden link
[Fri Oct 25 09:48:11.739649 2019] [core:error] [pid 53932] [client 79.100.19.215:58102] End of script output before headers: edit.php, referer: hidden link
[Fri Oct 25 09:48:15.865865 2019] [core:error] [pid 51969] [client 79.100.19.215:58744] End of script output before headers: edit.php, referer: hidden link
[Fri Oct 25 09:49:30.377888 2019] [core:error] [pid 55548] [client 79.100.19.215:45460] End of script output before headers: edit.php, referer: hidden link
[Fri Oct 25 09:49:34.267245 2019] [core:error] [pid 54965] [client 79.100.19.215:46078] End of script output before headers: edit.php, referer: hidden link
[Fri Oct 25 09:49:38.044531 2019] [core:error] [pid 55472] [client 79.100.19.215:46638] End of script output before headers: edit.php, referer: hidden link
[Fri Oct 25 09:53:22.283713 2019] [core:error] [pid 13960] [client 79.100.19.215:33250] End of script output before headers: edit.php, referer: hidden link
[Fri Oct 25 10:37:28.963754 2019] [core:error] [pid 10390] [client 79.100.19.215:36420] End of script output before headers: edit.php, referer: hidden link
[Fri Oct 25 17:17:11.256384 2019] [:notice] [pid 653] [client 95.63.46.150:53238] mod_hive matched URI hidden link (/home/cocinand/public_html/pettythings.com/wp-login.php) with match 2, referer: hidden link
[Fri Oct 25 17:18:36.007390 2019] [core:error] [pid 5268] [client 95.63.46.150:41720] End of script output before headers: index.php, referer: hidden link
[Fri Oct 25 17:19:24.149907 2019] [core:error] [pid 10693] [client 95.63.46.150:50254] End of script output before headers: update-core.php, referer: hidden link
[Fri Oct 25 17:40:40.557564 2019] [core:error] [pid 38779] [client 95.63.46.150:58566] End of script output before headers: edit.php, referer: hidden link
[Fri Oct 25 17:41:26.213926 2019] [core:error] [pid 39052] [client 95.63.46.150:38536] End of script output before headers: edit.php, referer: hidden link
[Fri Oct 25 17:44:40.520129 2019] [core:error] [pid 54611] [client 95.63.46.150:40988] End of script output before headers: plugins.php, referer: hidden link
[Fri Oct 25 17:45:24.464163 2019] [:error] [pid 50279] [client 95.63.46.150] ModSecurity: Access allowed (phase 2). Pattern match "upload-plugin" at ARGS:action. [file "/usr/local/apache/conf/includes/mod_security2.conf"] [line "166"] [id "9"] [hostname "pettythings.com"] [uri "/wp-admin/update.php"] [unique_id "XbMYlFy018aS7tzwCSPiEQAAAAU"]
[Fri Oct 25 17:45:56.100057 2019] [core:error] [pid 2589] [client 95.63.46.150:55154] End of script output before headers: plugins.php, referer: hidden link
[Fri Oct 25 18:06:23.339373 2019] [core:error] [pid 7302] [client 95.63.46.150:34380] End of script output before headers: plugins.php, referer: hidden link
[Fri Oct 25 18:15:30.028863 2019] [core:error] [pid 50445] [client 95.63.46.150:40226] End of script output before headers: plugins.php, referer: hidden link

I´m waiting to get the php error... which seems there is none...

Tell me if that helps,
Thanks!

October 25, 2019 at 5:04 pm #4828971

amarantaA

btw George you have access to everything, feel free to take a closer look if you need... I have a backup before all this happend.

October 25, 2019 at 6:02 pm #4829273

Alejandro
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

Hi there, George already has everything he needed and our developers are working on fixing this issue. i'll keep you updated.

October 25, 2019 at 6:32 pm #4829407

Pierre
Supporter

Languages: English (English ) French (Français ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi @amarantaa,

This issue should be fixed in next release. Meanwhile, you can apply the patch that we suggested in this errata https://wpml.org/errata/infinite-loop-inside-load_textdomain-function/.

If you can't apply the patch by yourself, Alejandro will assist you.

Thanks,
Pierre

November 9, 2019 at 1:00 pm #4918147

Alejandro
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

Hi there,

I'm just checking in to see if you can confirm the problem is fixed now. if not, then feel free to let me know!

November 13, 2019 at 8:50 am #4936445

amarantaA

Hi Alejandro,
Sorry for the late response. This issue was resolved when I updated to the lasted version with the bug fixed.
THanks

November 13, 2019 at 8:51 am #4936453

amarantaA

My issue is resolved now. Thank you!