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This topic contains 5 replies, has 2 voices.

Last updated by sermsakH 5 months ago.

Assigned support staff: Riffaz.

Author Posts
May 10, 2019 at 8:26 pm #3787727

sermsakH

Tell us what you are trying to do?
- Need to install wpml

Is there any documentation that you are following?
- https://wpml.org/faq/install-wpml/

Is there a similar example that we can see?
- No

What is the link to your site?
- cookkoo.com

May 10, 2019 at 8:28 pm #3787731

sermsakH

Please help.

May 12, 2019 at 9:59 am #3792769

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Thank you for contacting WPML support.

Your ticket title says "My site has too very slow" and in the question :
Tell us what you are trying to do?
- Need to install wpml

So what we have to check here?
1. site speed?
2. or WPML installation?

Could you please elaborate it bit more for better understanding?

Also, please provide debug info: https://wpml.org/faq/provide-debug-information-faster-support/ for better support.

check the WPML minimum requirements : https://wpml.org/home/minimum-requirements/

Let me know.

Regards,
Riffaz.

May 14, 2019 at 5:08 am #3803657

sermsakH

Hello support team,

After installed WPML, MY backend site of cookkoo.com has very very very too slow.
Please help.

Regards,

Sermsak H

May 14, 2019 at 1:23 pm #3807249

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Please read this fully: https://wpml.org/faq/prevent-performance-issues-with-wpml/
and follow the steps one by one.

Then let me know the results please.

Regards,

May 17, 2019 at 1:05 am #3830019

sermsakH

My issue is resolved now. Thank you!