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This topic contains 16 replies, has 2 voices.

Last updated by Laura 5 months, 2 weeks ago.

Assigned support staff: Laura.

Author Posts
April 12, 2019 at 11:44 am #3598401

noelR

I tried all that i seen in forum but i continue with so slow queries.

PHP 7.2

April 12, 2019 at 1:22 pm #3599437

noelR

Is it normal for it to be so slow?

April 12, 2019 at 2:09 pm #3599795

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Yes, it's normal, the migration can take some hours to finish.

April 12, 2019 at 3:54 pm #3600391

noelR

After 4 hours... 124/168 Tables

When it start with files...

Will I have to wait a week for it to end?

April 13, 2019 at 12:02 am #3602379

noelR

Migration completed

April 15, 2019 at 8:09 am #3610857

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

yes migration is complete but I can't access your site, it seems something got corrupted during the migration, and I'm facing multiple issues accessing it.

May I take a Duplicator directly from your site? I'll enable a private reply for credentials.

April 16, 2019 at 2:11 pm #3622863

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

thanks for the test site. I tested with and without other plugins and I didn't notice significative differences, but the loading times are not the ones you reported.

For me most of the pages load around 3-4 seconds, which it can still be considered a bit high, but WPML can add up to 1 second to loading times, and if yours were around 2s this could be expected.
Do you have some specific page with slow loading times? You also mentioned slow queries, do you have some examples and in which pages can I see them?

April 16, 2019 at 9:41 pm #3625773

noelR

Wpml have much "slow queries".

Before, I was loading in 1 or 2 seconds.

Since I installed it takes many times up to 10 seconds as I go editing products.

For example, on view products, 13 seconds

hidden link

April 18, 2019 at 7:40 am #3636869

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

sorry for the delay in replying. I took a Duplicator to test on my local server, but when I tried to install it I had an error. I'm not sure if it might be related to your performance issue, so I asked for a second opinion.
I'll let you know as soon as possible.

April 19, 2019 at 4:16 pm #3647439

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

the issue is escalated to the second tier. I'll let you have news as soon as possible.

April 19, 2019 at 9:04 pm #3648211

noelR

Okay, thank you very much.

May 1, 2019 at 12:09 pm #3717897

noelR

I updated all plugins and it continue so slow.

May 2, 2019 at 8:27 am #3722691

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

I reported the information to the 2nd tiers. I'm sorry for the delay in response, but we had a busy queue lately.

May 6, 2019 at 8:04 am #3745699

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

I noticed that at the moment WPML is not active on your site.
We checked the slow queries you reported and they happen because WPML is scanning strings in the background, so it's possible that the slowness is caused by this.

How long did you had WPML active on your site? The string scanning doesn't happen if the backend is not open, so it's possible that if you only activated WPML and closed the site the scanning didn't finish yet. Could you try to reactivate WPML and leave it open in the backend for a while (a couple hours should be enough)

May 8, 2019 at 8:22 am #3764545

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

I also noticed you have Loco Translate plugin enabled. Could you try to disable it? Having another translation plugin could be a reason for performance issues.

The topic ‘[Closed] My site is so slow with woocommerce wpml’ is closed to new replies.