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Background of the issue:
I am trying to talk with a manager who is available and wants to help a paying customer. The issue can be seen at https://wpml.org/forums/topic/translations-queue-is-looping/.
Symptoms:
I expected to see help for WML to solve their issue with the software instead of ghosting the customer. Instead, I got no solution, unreasonable terms, and silence while paying for the software.
Questions:
Can I talk with a manager who is available and wants to help paying customers?
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