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This topic contains 6 replies, has 2 voices.

Last updated by Bobby 2 months, 3 weeks ago.

Assigned support staff: Bobby.

Author Posts
July 22, 2019 at 3:41 pm #4259631

SpokenHere

We are an LSP and I have the WPML translation hub in my Google Authenticator, but I need another of my team members to be able to access the translation hub. She has downloaded Google Authenticator, but we are not sure where to scan QR code so she can add it to her Authenticator app...?

July 22, 2019 at 10:43 pm #4261649

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi There,

please review the following google documentation on adding Google Authentication on multiple devices or accounts

-> hidden link

let me know your results please

July 24, 2019 at 3:01 pm #4275929

SpokenHere

What I am asking is, HOW can we get the QR code or key for my second person to be able to add Translation Hub to THEIR Google Authenticator app???????

July 24, 2019 at 5:28 pm #4276669

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

I have contacted our team regarding this and will update you shortly

July 25, 2019 at 6:13 pm #4285501

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hello,

My colleague should of reached out , please review your emails

July 25, 2019 at 9:08 pm #4286079

SpokenHere

Only email I saw had this:

The support person assigned to your question is Bobby. Bobby will be online for 1 more hour today and is currently handling 3 other support threads.

??

July 25, 2019 at 9:57 pm #4286151

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hello,

my colleague Ahmed has sent an email to support@spoken-here.com mentioning this ticket