No auto translate

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Tagged: ATE, Credits

This topic contains 8 replies, has 0 voices.

Last updated by Bobby 1 week, 1 day ago.

Assisted by: Bobby.

Author	Posts
April 30, 2026 at 12:48 pm #18005815
jeffreyB-22	We've migrated from our dev server (enovationcontrols.flywheelsites.com) to enovationcontrols.com, which is now the live site. Auto translate does not work.
May 1, 2026 at 11:51 pm #18008098
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Hi there, I can locate your development site's autoamtic translation account from our side but it looks like the migration from the dev to the live site did not finish. When visiting your site's wp-admin dashboard, do you see a Migration Wizard from WPML? Related Documentation: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/using-advanced-translation-editor-when-you-move-or-use-a-copy-of-your-site/ If the Wizard is not showing, try to deactivate and re activate the WPML plugin Let me know your results, please.
May 4, 2026 at 6:37 pm #18011748
jeffreyB-22	Will I get re-billed to translate the entire site doing this process?
May 4, 2026 at 7:15 pm #18011777
jeffreyB-22	The migration button won't go away and we can't finish the migration. Once you log into the site, you see the migration box at the top: Screenshot 2026-05-04 at 2.01.58 PM.png I hit Start Migration. I see this next: Screenshot 2026-05-04 at 2.02.15 PM.png I keep Yes (recommended) selected. we see this: Screenshot 2026-05-04 at 2.02.54 PM.png The link goes to here: hidden link The problem is that the beta site does not exist. The live site is the beta version. So the url simply forwards you to the same link on the current site: hidden link However, this takes us to a page that doesn't work or doesn't exist. Screenshot 2026-05-04 at 2.03.13 PM.png I checked the error logs, and no errors are being seen. So it is a dead end.
May 4, 2026 at 8:13 pm #18011871
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Thank you for sharing the screenshots and information with me! You will not be re billed for the work that has been done already. I would like to request temporary access (wp-admin and FTP) to your site to test the issue. (preferably to a test site where the problem has been replicated if possible) Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/ You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you enter is private which means only you and I have access to it. NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin. Thank you, Bobby
May 6, 2026 at 8:07 am #18016137
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Thank you, I have resolved this from our side and connected the new site to the existing organization. It should work as expected now, please re register your site with a new registration key by using the prompt in the dashboard now as it's a new URL. Let me know your results, please.
May 7, 2026 at 7:14 pm #18021296
jeffreyB-22	This post is not translating. Been hung up for days.
May 7, 2026 at 7:27 pm #18021359
jeffreyB-22	This post still won't translate. Please advise.
May 8, 2026 at 6:15 am #18021622
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Thank you for sharing the screenshot! When I logged in I noticed the following warning at the top of the Dashboard ------------------- WPML experienced an issue while trying to automatically translating some of your content: ucontrols for export Inside the IX3212: A Smarter Approach to Power Distribution To translate these items, please go to Translation Management and send them for translation. If the problem continues, contact WPML support for assistance. ------------------- I followed the steps in the warning along with clearing any stuck jobs from WPML->Support->Troubleshooting "Retry Stuck ATE jobs" and I was able to translate both of the listed items.