This thread is resolved. Here is a description of the problem and solution.
Problem: Footer is not shown in translated pages, I am using Divi theme how to fix that?
Solution: Go to Divi library >> Footer section >> there on the right hand side are two little tick boxes for duplicating the Footer in translated versions of the site. Enable these checkboxes to translate footer. Screenshot here: https://cdn.wpml.org/wp-content/uploads/2018/05/2259076-Footer_check_box.jpg
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Tagged: Translating a theme
This topic contains 12 replies, has 3 voices.
Last updated by sophieL-8 2 years, 7 months ago.
Assigned support staff: Noman.
Author | Posts |
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May 23, 2018 at 2:22 am #2212520 | |
maribelA-2 |
Tell us what you are trying to do? I'm trying to 'expose' the footer in my translated pages so that I can translate them too. Is there any documentation that you are following? No Is there a similar example that we can see? hidden link & hidden link. There is no footer in either of these translated pages. What is the link to your site? hidden link |
May 23, 2018 at 12:31 pm #2215339 | |
Noman Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Hello, Thank you for contacting WPML Support. Can you please let me know from where you have added footer content? - Please make sure minimum requirements for WPML meet: - Please make sure your theme is WPML compatible. Here is our compatible theme list. You can search you theme in this list. https://wpml.org/documentation/theme-compatibility Also make sure you are using updated Plugins and Theme. - Please add the debug report in the Debug Information box. I have also enabled debug info box for your next reply: https://wpml.org/faq/provide-debug-information-faster-support/ Thank you |
May 23, 2018 at 11:25 pm #2219044 | |
maribelA-2 |
Hi Noman |
May 24, 2018 at 7:52 am #2220116 | |
Noman Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Okay sure thanks. |
May 24, 2018 at 11:08 pm #2226281 | |
maribelA-2 |
Hey Noman, she says the following: "The footer is actually coming from Divi > Divi Library > Footer What I do is to create a custom footer with the Divi Builder in this section and use a plugin called "Divi Layout Injector" to display this footer in all pages" So the footer is displaying correctly in all Eng pages (the original language), just not in any of the translated pages. Must be a box that I need to tick somewhere for this to show correctly...? Cheers |
May 25, 2018 at 8:24 am #2227747 | |
Noman Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Hello, For further debug this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue. Your next answer will be private which means only you and I have access to it. === Please backup your database and website === ✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. Thank you |
May 29, 2018 at 8:43 am #2243617 | |
Noman Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Hello, I can not access your site because of authentication required, you can send us username and password to access the site. Thank you |
May 29, 2018 at 10:21 pm #2248517 | |
maribelA-2 |
I'm not sure what you still need Noman? My site administrator cannot give you FTP access as all the sites she manages are in one place there. Cheers |
May 30, 2018 at 10:25 am #2250508 | |
Noman Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Hello, - I have noticed that you are using older version ( 3.0.105 ) of Divi theme and latest version of Divi theme is 3.4.1, please update the theme and let me know if this resolves the issue or not. - You admin pages is not showing editor at the moment as you can see in attached screenshot. Can you please enable error reporting at you site and let me know if any error found. define('WP_DEBUG', true); define( 'WP_DEBUG_DISPLAY', true ); For more details: Thank you |
May 31, 2018 at 5:39 am #2254427 | |
maribelA-2 |
I have updated DIVI Theme & error reporting has now been enabled by my administrator. 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Don'y know if that's what you were after Noman? |
May 31, 2018 at 8:15 am #2254852 | |
Noman Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Hello, I have disabled Post Types Order, Right Click Disable Original and MainWP Child plugins as they were conflicting with wp editor. After deactivating above plugins I can see the wp editor and other meta boxes. I have duplicated Footer Layout from Divi >> Divi Library section and now footer section is available for all languges as you can see in attached screenshot. And you can translate it from here: I hope it helps, Thank you |
May 31, 2018 at 11:39 pm #2259076 | |
maribelA-2 |
Well Noman I have found the solution all by myself! After stuffing around endlessly between you & my site admin, as I suspected all along (viz:"Must be a box that I need to tick somewhere for this to show correctly...?") I went to the Divi library, called up the Footer section, & low & behold, there on the right hand side are two little tick boxes for duplicating the Footer in my translated versions of the site. Just like that! So I ticked them & presto - my translated pages now all have a bloody footer that I can go ahead & translate. This has been an incredible waste of my time.... |
December 12, 2019 at 4:23 pm #5117143 | |
sophieL-8 |
Hi Norman ! |