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This topic contains 11 replies, has 2 voices.

Last updated by teameK 1 year, 9 months ago.

Assigned support staff: José Arcos.

Author Posts
December 6, 2017 at 12:32 pm #1450710

teameK

My site : koreacar-auction.com

한국어 -> It looks good.
English, esESPAÑOL, arالعربية -> do not see.

No products were found matching your selection.
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Current setting
- woocommerce version 3.2.5
- wordpress version 4.9.1
- php version 7
- WPML Multilingual CMS 3.8.4

December 7, 2017 at 1:39 am #1451331

teameK

Product attributes that can be translated are not defined....

How do I define?

December 7, 2017 at 10:50 am #1451710

José Arcos

Hello, thank you for contact us. I will try to do my best to help you.

Please, can you navigate to WooCommerce -> WooCommerce Multilingual -> Multi-currency and uncheck the option "Show only products with custom prices in secondary currencies", this should solve the issue in the shop page.

I would ask you to open a new ticket for the second message about Product Attributes.

Please let me know if this solves the issue or if you need further details.

Have a good day.

December 8, 2017 at 12:27 am #1452465

teameK

Please, can you navigate to WooCommerce -> WooCommerce Multilingual -> Multi-currency and uncheck the option "Show only products with custom prices in secondary currencies", this should solve the issue in the shop page.
----------------------------
I still need assistance.

1. Simple product -> ok.
2. Auction -> error.

Used the plugin : YITH Auctions for WooCommerce Premium

December 8, 2017 at 12:40 am #1452474

teameK

There is another problem.

My site : koreacar-auction.com

Click on the Shop[상점] menu.
In Korean, there is a list.
There is no list in another language.

한국어 -> It looks good.
English, esESPAÑOL, arالعربية -> do not see.
-----------------------------------------------------------------
Message : No products were found matching your selection.
-----------------------------------------------------------------
Current setting :
- woocommerce version 3.2.5
- wordpress version 4.9.1
- php version 7
- WPML Multilingual CMS 3.8.4

1450710-img_001.png
1450710-img_002.png
1450710-img_003.png
1450710-img_004.png
1450710-img_005.png
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Result :
1450710-img_011.png
1450710-img_012.png ..... Problem!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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December 11, 2017 at 12:58 pm #1454232

José Arcos

Hello again, Is it possible for you to share a copy of the plugin Yith Auction, so I can try it locally and investigate further?

I would need a site snapshot if possible, in order to do some debugging in a local installation.

We usually recommend the free Plugin “Duplicator” for this purpose.

If you already know how Duplicator works
(https://wordpress.org/plugins/duplicator/),
please skip the following steps and just send me the archive file you downloaded.

Duplicator Instructions

hidden link

https://wpml.org/faq/provide-supporters-copy-site/

If the file is too large (more than 200M), please use the Duplicator file filters to remove the cache, the wp-uploads directory, the media and the archive files.

Send me the archive file (you probably want to use Google Drive, DropBox, or similar services, as the snapshot file will be quite big)

Your next reply will be private, which means that only you and I will be able to see it and have access to it. You can paste the link to the file there. You can also share the credentials to your website. I will then download the file from the admin panel.

Once the problem is resolved I will delete the local site.

Thank you.

December 12, 2017 at 11:19 am #1455377

José Arcos

Hello again, after doing some tests on your site, I found that a plugin is causing the issue, the plugin is WC Marketplace. Are you using this plugin actively? If not, you can disable it at the moment. Anyway, we are working on make Yith Auction plugin and WPML more compatible. So we will keep in touch.

Have a good day.

December 21, 2017 at 4:10 am #1463280

teameK

No products were found matching your selection.
This problem is resolved.

But another problem still remains.
I still need assistance.
The exchange rate values are unchanged.

1. Simple product -> ok.
2. Auction product -> error.

Used the plugin : YITH Auctions for WooCommerce Premium

December 21, 2017 at 10:51 am #1463523

José Arcos

Hello again, thanks for the report, we are working with Yith team together to make Yith Auction plugin compatible, I will back to you as soon as I have something to share, in the meantime, could you try another Auction from the WordPress repository?

Have a good day.

January 16, 2018 at 12:22 am #1485361

teameK

Hello.
Waiting for plugin compatibility issues.
Please ask the development team again.

April 6, 2018 at 7:31 pm #1567906

José Arcos

Hello again, sorry for the long waiting. We have been working with the Yith Team to make both plugins compatible. There is a test version that you can test here with your site, please, download it from here: hidden link

Let us know if with this version the issue is solved.

Thank you.

April 14, 2018 at 5:58 am #1627911

teameK

Thank you.