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This topic contains 3 replies, has 2 voices.

Last updated by Otto 1 year ago.

Assigned support staff: Otto.

Author Posts
September 14, 2018 at 7:22 am #2734235

shinyaI

There are 3 different language in our site.
Japanese/English/Thailand

the category page of Thai language is strange.
Japanese and English category page is OK.

Only Thai language category page show the contents too much as attached image.

How I fix this Thai category page like the other pages?

September 16, 2018 at 11:38 am #2738817

Otto
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hello,

Please, apologize for the delay in answering. I will take care of this ticket and reply time will be shorter now.

I could not reproduce the issue in a test WP installation. It looks like a compatibility issue.

To check it, if it is possible for you, do this test:
***Backup your site and DB before proceeding***

-Deactivate all the plugins but WPML and its add-ons
-Switch to a default WP theme (Twenty Sixteen for example)
-If the issue is gone, reactivate one at a time to see with which one is the conflict

Let me know your results, please.

Kind regards,

Otto

September 19, 2018 at 9:29 am #2748058

shinyaI

Dear Otto,

Thank you for your advise.

I tried to deactivate all plugin but WPML is activate.
Yes. I worked as attached image. but it is still long..

But after I activated other plugin, the problem happened again.

I do know know which plugin is the problem, but I need all plugin that I currently use.
Is there any good way that I keep using all plugin and WPML work correct?

September 19, 2018 at 11:20 am #2748548

Otto
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hello,

As it is working with WPML alone, it should be a compatibility problem.

To try to solve it, we need to find with which one is the conflict. After that, our compatibility will take a look.

After deactivating all the plugins but WPML, and check that it is working fine, you need to reactivate the plugins one by one and check when the problem is back. Then we will be able to determine with which plugin is the conflict.

Thanks!

Kind regards,

Otto

The topic ‘[Closed] One language category page are exposed a lot compared with other language.’ is closed to new replies.