alexanderW-19
|
Hi Support Team,
Tell us what you are trying to do?
1. I need your help to set up properly the language approach for a different addon domain
2. I need your help to improve page loading speed as they differ on different language approach
Is there any documentation that you are following?
I am using the instruction from your website https://wpml.org/documentation/getting-started-guide/language-setup/#language-url-format
This is our current WPML setup approach without language directory
worldcheckin.com > hidden link
worldcheckin.de > hidden link
> Screenshot > hidden link
Different languages in directories ((hidden link - English, hidden link - German))
BUT I am unable to setup "use directory for default language" as I have installed the main domain in a subfolder "public_html/wci"
My problem is that I need the best set up for page loading speed improvements as I am getting different time speed loadings by using Cloudflare cache. They pointed out that I need to contact you to establish the best solution for my approach. Coudflare Support Query > hidden link
Either we need to manage the "Use directory for default language" to get it to run being able to save that content separately to reduce loading time,
OR depending on your suggetion, we need to switch the Language URL format "A different domain per language" I need also then your help to create a corresponding htaccess 301 redirect rule to point from old approach mydomain.com/de to mydomain.de - not losing all backlinks created on external sites.
What is the link to your site?
hidden link
I hope I could explained my problem well to enable a faster page loading for each language
Best, Alex
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Carlos Rojas
Supporter
Languages:
English (English )
Spanish (Español )
Timezone:
America/Montevideo (GMT-03:00)
|
Hello,
Thank you for contacting WPML support.
Please update all outdated plugins and themes, specially WPML plugins, to their latest version. Could you tell me if the performance issue persists?
Kind regards,
Carlos
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alexanderW-19
|
Dear Carlos,
thanks for the response. Well all plugins are updated but only 2 are left and the theme itself because the developers are not supporting this any more or they have switched to a new version which will completely not support my current setup.
As well those are not the problem makers as the same problem persists if I deactivate those.
Find here a result screenshot of the different time consuming problem.
Pingdom tools speed test Screenshot > hidden link
Please help to find out the best and fastest solution for EN and DE approach and help to solve this issue.
Best, Alex
|
Carlos Rojas
Supporter
Languages:
English (English )
Spanish (Español )
Timezone:
America/Montevideo (GMT-03:00)
|
Hi Alex,
Thank you very much for your feedback.
In this case I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Our Debugging Procedures
I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.
Regards,
Carlos
|
Carlos Rojas
Supporter
Languages:
English (English )
Spanish (Español )
Timezone:
America/Montevideo (GMT-03:00)
|
Hi Alex,
Thank you very much for the information provided.
Could you provide the credentials for the popup that appears rights before seeing the site? You can edit your previous message and add the credentials there.
Regards,
Carlos
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alexanderW-19
|
Hi again,
I've dropped that htaccess within public_html/.../wp-admin/ in _off folder so it should be good to go.
Best, Alex
|
Carlos Rojas
Supporter
Languages:
English (English )
Spanish (Español )
Timezone:
America/Montevideo (GMT-03:00)
|
Hi Alex,
I still see the popup. Could you flush all cache memory in the site?
Regards,
Carlos
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alexanderW-19
|
Hi Carlos,
please go ahead, I should work now.
It was in cpnginx cache and I had to de-/re activate that on server to get it back to run.
Best, Alex
|
Carlos Rojas
Supporter
Languages:
English (English )
Spanish (Español )
Timezone:
America/Montevideo (GMT-03:00)
|
Hi Alex,
I'm sorry but I still see the popup, even on incognito mode. Could you contact your hosting providers and ask them to help you solve this?
Regards,
Carlos
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alexanderW-19
|
Please Send me a Secure Form to Input the Details
Best Alex
|
Carlos Rojas
Supporter
Languages:
English (English )
Spanish (Español )
Timezone:
America/Montevideo (GMT-03:00)
|
Hi Alex,
Your next answer will be private.
Regards,
Carlos
|
Carlos Rojas
Supporter
Languages:
English (English )
Spanish (Español )
Timezone:
America/Montevideo (GMT-03:00)
|
Form sent again.
Regards,
Carlos
|
Carlos Rojas
Supporter
Languages:
English (English )
Spanish (Español )
Timezone:
America/Montevideo (GMT-03:00)
|
Hi Alex,
The credentials are missing from your previous (private) message. Could you edit your previous message and enter the credentials again?
Regards,
Carlos
|
