Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting
Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that
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This topic contains 38 replies, has 3 voices.
Last updated by olofs 5 years, 11 months ago.
Assigned support staff: Konrad Karpieszuk.
Author | Posts |
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December 6, 2013 at 12:52 pm #303452 | |
Konrad Karpieszuk Supporter
Languages: English (English ) Timezone: Europe/Rome (GMT+01:00) |
Hi I don't see login details for cpanel. And also about website ftp access: i really need access to phpmyadmin and ftp (both) to download copy of your site. Copy version as playground is not an option - we need to test it at our servers with our developer and debugging tools. Please provide me those data 🙂 |
December 6, 2013 at 1:22 pm #303462 | |
olofs |
well I wrote it in the ticket field as usual and cPanel and FTP are same |
December 6, 2013 at 2:19 pm #303501 | |
Konrad Karpieszuk Supporter
Languages: English (English ) Timezone: Europe/Rome (GMT+01:00) |
Ola, i don't understand this is this website? hidden link It looks totaly diffrent than you introduced at beginning of this topic. It uses diffrent theme, it was RealEstate, right? |
December 6, 2013 at 2:20 pm #303503 | |
Konrad Karpieszuk Supporter
Languages: English (English ) Timezone: Europe/Rome (GMT+01:00) |
OK, ignore my last post 🙂 i see that this is this website hidden link |
December 6, 2013 at 3:24 pm #303546 | |
Konrad Karpieszuk Supporter
Languages: English (English ) Timezone: Europe/Rome (GMT+01:00) |
Dear Ola, i downloaded your ite and intalled it on our dev server. First thing which I see: you uses outdated WPML plugins. actual version number for WPML is 3.0.1 and we are preparing 3.1, but you uses 2.9.3, which is old. Please upgrade this to WPML 3.0.1 (and also other WPML plugins). Newest version you find here menawhile I will also test this cloned site how it works with 3.1 nightly version. |
December 7, 2013 at 10:54 am #303762 | |
Konrad Karpieszuk Supporter
Languages: English (English ) Timezone: Europe/Rome (GMT+01:00) |
Hello Ola, next day of testing 🙂 I see some possible things which makes your page slower and for sure takes CPU usage: 1. in wp-config.php you have: define('ALTERNATE_WP_CRON', true); please change 'true' into 'false' and check if it helps (wait few hours for results). 2. if it doesn't help, please add to your wp-config.php just in next line to this from 1st point: define( 'DISABLE_WP_CRON', true ); And check if it helps. If it help, tell me, because this is not end of changes which you will have to do. |
December 7, 2013 at 12:03 pm #303772 | |
olofs |
Hi I have set crone to yes because othetwise backupbuddy doesn't work. But no påroblem I can set it it to False You having fun in the sandbox? 🙂 |
December 9, 2013 at 7:23 am #304187 | |
Konrad Karpieszuk Supporter
Languages: English (English ) Timezone: Europe/Rome (GMT+01:00) |
Hi Ola, if you want to see wpml plugins upgrades (and also install them automatically) you should install this plugin too: hidden link I copied your sandbox and I am testing this on my computer (and compare results with online version). Now i see that it is much faster at my computer (which is hasn't good hardware as you might think) but full results I will report you soon. Also I foud some bottlenecks in code which makes site slower than it should be. |
January 7, 2014 at 1:07 am #316901 | |
olofs |
It is not but I get too tired to try to get help from WPML support |