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This topic contains 14 replies, has 5 voices.

Last updated by Amit 1 year, 2 months ago.

Assigned support staff: Amit.

Author Posts
June 28, 2018 at 1:24 pm #2441315

Amit
Supporter

Hi everyone,

We have noticed an issue in which pages that are created with page builders sometimes cannot be saved.

If you are using a page builder integrated with your theme (Divi, Avada, etc), or maybe as a separate plugin (Visual Composer, Elementor, etc) and after translating in WPML Translation Editor you click the save button but nothing happens and the save is stuck for ages then you are experiencing that issue.

We are working on a permanent fix for that but meanwhile, we have a workaround you can use,

Please try out WPML 4.0.4-b.2 beta version and leave us feedback here. You can download it from your WPML.org downloads page or from the Plugins commercial tab in your WordPress admin.

Let us know please if that fixed the issue,

Thanks!
Amit

June 28, 2018 at 4:55 pm #2442330

marih

ok I will try

June 28, 2018 at 5:05 pm #2442351

marih

did not work fatal error

June 28, 2018 at 7:54 pm #2442664

Amit
Supporter

@ marih can you please share more details? - what are the steps to test?

June 28, 2018 at 8:21 pm #2442714

marih

Well to be honest I did not more test on that , has I already spend hours translating , I must say , this is not funny this time , so I just safe the website , and worked the fatal error out again. I hope you will find solution , on one of my other sites I was already with problems bud on this one I could find a solution to not be affect to much . This time is different , so I will check for a other solution for now till you have resolved this one , WPML is still a great product I am sure you guy will find the exact way to handle this

June 29, 2018 at 8:30 am #2443557

Amit
Supporter

@ marih - from your description, I don't think that we have any of this kind of issue reported, so it might be related to a specific WP setup. In order to debug and help you fix this, please provide with steps to replicate and I will try to repeat that on my local.

June 29, 2018 at 9:24 am #2444498

Maarten

"Please try out WPML 4.0.4-b.2 beta version and leave us feedback here. You can download it from your WPML.org downloads page or from the Plugins commercial tab in your WordPress admin.
"
Can YOu explain where a Plugins Commercial Tab is? I have a plugins tab, with all my WPML plugins. But i cannot find anywhere where I could download or update the WPML plugins in a tab. Please let me know.

June 29, 2018 at 12:28 pm #2445666

Amit
Supporter

Sorry, you do this by going to Plugins --> add new --> commercial tab --> change to beta channel

June 29, 2018 at 1:52 pm #2446073

pierre-henriD-2

hi there,
my problem is a bit different, but maybe it could help.
My site was developped with all latest version of wpml, wmpl media, WPML String Translation, WPML Translation Management, latest wordpress and latest divi theme.
If I click save&close on a 100% complete translation it could take more than 3/5minutes to save and close, but instead if I just uncheck one field so 99%, save & close is totally normal and really fast.
have an idea?

June 29, 2018 at 2:06 pm #2446129

pierre-henriD-2

Just to inform you that I updated all the latest beta version and everything seems to be ok 😉

June 29, 2018 at 2:09 pm #2446140

marih

I dont now if this helps

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June 29, 2018 at 2:30 pm #2446249

marih

A strange thing happen
I have 2 different websites , one is working normal for 4 years now I never have problems , we also dont make changes on it , and this morning all the translations are down
The second website is a separate website and have the same problem !!

June 29, 2018 at 2:37 pm #2446283

Amit
Supporter

- @marih - please open a new ticket for those issues -> they are really not related to the new media and beta and I can not debug and help you here with that.

July 2, 2018 at 5:08 am #2449666

marcosR-5

Hello
I have the Myhome theme in the following link hidden link

my problem is that in English it does not translate words like "Bedrooms", "Bathrooms", "Size of property"

the chains are translated but I can not see them

If you could revive it, I would appreciate it

hidden link

Access
User: DP
Pass: ROGEN4174

July 2, 2018 at 10:07 am #2452935

Amit
Supporter

Hi marcosR-5 - this issue does not seem related to the new WPML 4.0.4 version, please open a new ticket so we can debug and fix it for you.

@all we have new WPML 4.0.4 version released, thanks for your patience! I am closing here.