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This topic contains 2 replies, has 2 voices.

Last updated by Marcos Vinicios Barreto 1 month, 4 weeks ago.

Assigned support staff: Marcos Vinicios Barreto.

Author Posts
August 20, 2019 at 5:56 pm #4425789

wirathipT

Hi,
I tried to change the page editor WPML's Advanced Translation Editor to WPML's Classic Translation Editor. Admin end page editor cannot work properly. Wp default edit page displaying blank page.

***EDITED***

Thanks

August 20, 2019 at 5:57 pm #4425791

wirathipT

Could u plz support for blank edit page on admin end.

August 21, 2019 at 1:43 pm #4431945

Marcos Vinicios Barreto
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hello,

Thank you for contacting WPML Support. I took a look in your website and could confirm the issue, it seems something got corrupted in your WordPress installation or a third party plugin conflict is happening here. Please, proceed this way:

1 - Disable all the plugins except the WPML related plugins and try the page/post editor again. If it works activate one by one untill the culprit plugin is found.

2 - If it doesn't work, please, provide us with your FTP access details and we'll take a detailed look in your log files in order to see the real cause of it. A private reply is now enabled for you, so you can safelu send any access details.

Note: I edited your first message to delete the provided WordPress Dashboard access details for security reasons, please, only provide access credentials details using a private reply.

Please, let me know if you need any additional clarifications from our side. Have a nice day.