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This topic contains 2 replies, has 2 voices.

Last updated by Marcos Vinicios Barreto 9 months, 1 week ago.

Assigned support staff: Marcos Vinicios Barreto.

Author Posts
August 20, 2019 at 5:56 pm #4425789


I tried to change the page editor WPML's Advanced Translation Editor to WPML's Classic Translation Editor. Admin end page editor cannot work properly. Wp default edit page displaying blank page.



August 20, 2019 at 5:57 pm #4425791


Could u plz support for blank edit page on admin end.

August 21, 2019 at 1:43 pm #4431945

Marcos Vinicios Barreto

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)


Thank you for contacting WPML Support. I took a look in your website and could confirm the issue, it seems something got corrupted in your WordPress installation or a third party plugin conflict is happening here. Please, proceed this way:

1 - Disable all the plugins except the WPML related plugins and try the page/post editor again. If it works activate one by one untill the culprit plugin is found.

2 - If it doesn't work, please, provide us with your FTP access details and we'll take a detailed look in your log files in order to see the real cause of it. A private reply is now enabled for you, so you can safelu send any access details.

Note: I edited your first message to delete the provided WordPress Dashboard access details for security reasons, please, only provide access credentials details using a private reply.

Please, let me know if you need any additional clarifications from our side. Have a nice day.