Please make sure to update to WPML 4.3.6 and check our list of Known Issues before reporting

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.


This topic contains 2 replies, has 2 voices.

Last updated by dimitraP-5 5 months, 1 week ago.

Assigned support staff: Bobby.

Author Posts
September 3, 2019 at 9:26 am #4502697


I am translating a website using the Translation Manager.
When I complete the translation of a page and I preview it, the UI of the translated page is wrong. It does not inherit the page settings from the original page.

September 3, 2019 at 10:07 am #4503337


Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

If possible i would like to take a closer look at the backend to further test this issue

**Before we proceed I recommend to please take FULL BACKUP of your database and your website.**
I often use the Duplicator plugin for this purpose See:

I would like to request temporary access (wp-admin and FTP) to your site to fix the issue.
(preferably to a test site where the problem has been replicated if possible)

You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you will enter is private which means only you and I can see and have access to it.

Thank you,

September 13, 2019 at 3:54 pm #4569921


My issue is resolved now. Thank you!