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Tagged: Bug
This topic contains 21 replies, has 2 voices.
Last updated by marcoM-189 10 months, 3 weeks ago.
Assisted by: Mateus Getulio.
Author | Posts |
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July 9, 2024 at 6:02 pm #15922537 | |
marcoM-189 |
HI, in the last 2 days i tested the links and they are working, i think motopress found the solution. I will keep testing in the next days. One question...i had the problem of setting lost , for example the booking email confirmation translations have been ok until few days ago and today i had to use string translation again to translate the English version. Is there a reason for this behavior? |
July 9, 2024 at 6:24 pm #15922646 | |
marcoM-189 |
and another issue ,, hotel booking is set for a 3 night minimum stay....sometime i got the rate per night instead of 3 night, the rate is ok....the description was working yesterday, today not. |
July 9, 2024 at 8:28 pm #15923199 | |
![]() Mateus Getulio Supporter
Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
Hello Marco, I'm glad to know that the original issue seems fixed so far. Regarding the new issues you reported, you said you had to translate the email confirmation again, when you did it, there was no English translation in there anymore? Perhaps something in the changes that were made in the last few days changed the string name for example? I'm guessing this was an one time thing triggered as a side effect by some action that has been performed in the fix of the original issue. We need to keep monitoring to see if this issue is no longer happen and investigate it further. With regard to the wrong rate, how can I reproduce this issue? Does it happen to a specific language? Or with a specific property? It happens randomly or it always show the wrong rate depending on the steps you take? Thank you, please let me know. |
July 10, 2024 at 8:02 am #15926381 | |
marcoM-189 |
Is easy, just go casamirabilia.it then you switch to english, you click on "rooms" and is ok 597 for 3 nights then you switch to spanish, click to habitaciones and again 597 per noche instead for 3 noches i tried to look for the string without success |
July 10, 2024 at 8:48 pm #15930203 | |
![]() Mateus Getulio Supporter
Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
Hello Marco, Thank you for providing me with that extra information. I was able to register and translate/fix the strings by following these steps: - Go to WPML -> String Translation and enable the option 'look for strings while pages are rendered' at the bottom of the screen After doing it, the text is correctly shown in all languages, can you please review it? Best, |
July 15, 2024 at 4:15 pm #15955646 | |
marcoM-189 |
yes now is working....i have another web site similar to casamirabilia.it and i have the same problem...i will replicate your solution BUt now in casamirabilia.it i do not receive the account details email in spanish, the email that is generated when a new booking is placed....before was working.....in the other languages is working......seems a never ending story:):) |
July 16, 2024 at 1:49 pm #15960969 | |
![]() Mateus Getulio Supporter
Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
Hello Marco, I created a test booking with my email to see the confirmation email and I was able to receive the confirmation message in Spanish in my mailbox without any issues. Perhaps it was a temporary issue, or did you manage to fix it on your end? Thank you. |