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This topic contains 1 reply, has 2 voices.

Last updated by Dražen Duvnjak 2 months ago.

Assigned support staff: Dražen Duvnjak.

Author Posts
November 20, 2020 at 9:40 am #7491705

krzysztofL-10

I wanted to translate the website using WPML and MemSource plugins. After translation in MemSource I clicked "Export to Online Repository" and got message "jobs successfully uploaded to online repository".
In WordPress in WPML pages are marked as translated BUT the target text is the same as source.

November 23, 2020 at 12:28 pm #7509025

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

thanks for sharing the info, I have checked the mentioned Translation service and plugin.

The mentioned service Memsource is not in our list of translation services at https://wpml.org/translation-service/ so they are not using a compatible method of sending translations to be handled by WPML.

Besides that, their connector plugin https://wordpress.org/plugins/memsource-connector/ is also not listed in our list of compatible plugins at https://wpml.org/plugin/.

So, unfortunately for this issue, there's nothing we can do to help. You would need to contact the Memsource team for a possible workaround.

I wold also recommend before contacting them to check Memsource documentation and how to set up your WordPress website settings to work correctly:

- hidden link

Similar issues reported to us:

- https://wpml.org/forums/topic/when-i-click-on-translate-link-target-all-translation-saved-in-pages-are-lost/page/2/
- https://wpml.org/forums/topic/translations-dont-show-up-in-translation-editor/

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Please share the following URLs with Memsource tech support. They can apply for our plugin compatibility program and Translation service integration.

https://wpml.org/documentation/theme-compatibility/go-global-program/

https://wpml.org/announcements/2013/11/wpml-project-invites-translation-services-join/

It will help to make the Memsource translation service and its plugin fully compatible with WPML. We will be glad to help them out.

I hope you understand our side here.

Thanks and kind regards,
Drazen