This thread is resolved. Here is a description of the problem and solution.
Problem:
Since June 21, 2024, the client has been trying to automatically translate three pages into English and German, despite having sufficient credits, the translation process remains incomplete.
Solution:
If you're experiencing a similar issue, we recommend trying the following steps:
1. Attempt to replicate the issue on a staging site. If the issue does not occur there, proceed to the next step on your live site.
2. Deactivate the following plugins:
- Head, Footer and Post Injections
- Font Awesome
3. For one of the problematic pages, follow these steps:
- Edit the page in the default language.
- Add "V2" to the title and update it.
- Remove the "V2" and update the page again.
- Navigate to WPML-> Translation Management
- Select the page and send it to translation.
- Go to WPML-> Translation Management-> Translation Basket and complete the process.
- Finally, go to WPML-> Translations and translate the page.
This solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 35 replies, has 2 voices.
Last updated by 6 months, 3 weeks ago.
Assisted by: Osama Mersal.
