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This topic contains 3 replies, has 2 voices.

Last updated by Yvette 5 months, 3 weeks ago.

Assigned support staff: Yvette.

Author Posts
May 29, 2019 at 2:06 am #3910875

maciejK-15

I’m running dual language property booking website.
I have two versions of every site that is involved in booking process, but after successfully my landing page is always in Polish , doesn’t matter initial language is set to polish or English
Link to a page where the issue can be seen:
hidden link

May 29, 2019 at 2:56 pm #3916735

Yvette
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hello

I am not sure I understand what the problem is. I connected to your site and used the language switcher to view the Polish and English homepage. This worked as expected.

I also clicked on the logo in English, and the main page appeared again in English (not Polish)

Can you describe in detail, the steps that I need to execute to see the behvaiour you are describing. Also please include a screenshot for clarity.

Thanks

May 29, 2019 at 3:31 pm #3916891

maciejK-15

Hello Yvette, thank you for quick reply.
Could you please complete a test booking on my website (end of December dates available) , and choose payments using PayU(it’s sandbox environment so choose any bank)select positive verification and go back to my website. That completed payment page will be in Polish , independent of language selected at the beginning of booking process. I hope I explained myself better this time. Appreciate your hard work. Great plugin.Regards Maciej

May 29, 2019 at 6:23 pm #3918029

Yvette
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Okkkk . I understand.

1. Technical Information on you environment
Could you please provide information about your environment by following thsese steps: http://wpml.org/faq/provide-debug-information-faster-support/

2. Payment Plugin
This is most likely due to an incompatibility between the payment plugin and WPML. Here is a list of plugins that are currently compatible with WPML:
https://wpml.org/documentation/plugins-compatibility/

I did find this ticket that discuses problems with the same plugin:
https://wpml.org/forums/topic/http-error-500-13/#post-3481523

Normally, with new plugins such as this one, we ask you to recreate the issue on a fresh standard sandbox site that I will provide to you. Can you do this?

Here is the sandbox site.
hidden link

Just upload your plugin and setup a test case. I will then be able to confirm the issue and then send it to our compatibility team

The topic ‘[Closed] Payment completed page wrona language’ is closed to new replies.