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This topic contains 21 replies, has 2 voices.

Last updated by John 6 months, 1 week ago.

Assigned support staff: Raja Mohammed.

Author Posts
March 20, 2019 at 3:26 pm

John

I am trying to: use new feature Payment Gateways on bank transfer

I expected to see: Custom message like on documentation

Instead, I got: Nothing is changed

Moreover it adds all the currency on wpml currency.
I thinks there is a conflict somehow.
Ps. i have manually added fixer private $api_url = '<u>hidden link</u>';

March 21, 2019 at 10:51 am #3398437

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi John,

Kindly apologise for the delay in response, Can we please clarify do the currencies get added automatically once you have added fixer API or after you have added a payment gateway for banks?
Can you please help us with the steps so that I can try to reproduce the same in the local environment.

Kind regards
Raja

March 22, 2019 at 1:12 pm #3440491

John

Hey Raja,
Please check the video bellow
hidden link

March 25, 2019 at 8:39 am #3450437

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi John,

Seems the link is access restricted. I have requested access. Please update here.

Regards
Raja

March 25, 2019 at 7:59 pm #3457955

John

Hey Raja, thanks...i just gave you access.

March 26, 2019 at 11:27 am #3461929

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi John,

I'm trying to reproduce on a clean installation, Thank for the clear steps. I will update you soon.

Regards
Raja

March 26, 2019 at 1:33 pm #3462961

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

HI there,

The issue is already identified and in our developer's queue, the fix will be released soon, As of now, we have no estimated deadline for the release the speculation says it will be out by next week but there is no guarantee. Currently, the fix is in the testing phase.

I will update you once the update is out for public use.
I would request your patience in this regard.

Kind regards
Raja

March 26, 2019 at 1:38 pm #3463027

John

Ok. Thanks hope the issue will be fixed asap. Thanks again and waiting for your update.

March 27, 2019 at 4:36 am #3467585

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Sure. I will let you know the updates.

For the internal purpose, I have marked the ticket as escalated.

Regards
Raja

April 10, 2019 at 7:10 am #3572979

John

Hey there. Any updates regarding this issue ?

April 10, 2019 at 7:44 am #3573175

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

HI John,

Thanks for getting back.

We have a new version of WPML and WooCommerce Multilingual with the fix for fixer API , Please update to the latest version of the plugin. The latest version of WooCommerce Multilingual doesn't require adding the API key in the code.

As a security measure, Please backup your site and database.

let me know if update helps

Kind regards
Raja

April 10, 2019 at 7:47 am #3573187

John

Hey again...hope the latest version is not Version 4.2.5, because i still have issue with Bank Transfer auto convert.
Thanks

April 10, 2019 at 7:50 am #3573199

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi John,

Can you please confirm the version of WooCommerce Multilingual plugin? . if the issue still persists I might need to escalate the issue again. Please provide temporary login details again, I have enabled private reply for you to securely share the details.

Regards
Raja

April 10, 2019 at 7:53 am
April 10, 2019 at 3:50 pm #3578205

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

This seems like an issue.

Could you please help us isolate the issue.

I have installed WPML, WooCommerce, and WooCommerce multilingual in this sandbox site hidden link

Please try to reproduce the issue, if you have a fixer test API please use it in the multicurrency settings.

Let me know once it is done.

Regards
Raja