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Tagged: WooCommerce Multilingual
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This topic contains 14 replies, has 2 voices.
Last updated by Laura 11 months ago.
Assigned support staff: Laura.
Author | Posts |
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February 14, 2020 at 9:49 am #5493409 | |
rufusB |
Follow up for https://wpml.org/forums/topic/secondary-currencies-have-stopped-converting-corrrectly/, slightly different issue |
February 15, 2020 at 10:49 am #5499115 | |
rufusB |
No worries, that migrated. |
February 15, 2020 at 2:51 pm #5499741 | |
Laura Supporter
Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português ) Timezone: Europe/Rome (GMT+01:00) |
Hi, I did a couple of tests. If I choose a different payment method than Stripe, I can finish the checkout normally and I can see the import in € Choosing Stripe, I get this message that the payment will be made in £ |
February 15, 2020 at 3:41 pm #5499859 | |
rufusB |
I'm getting this- |
February 15, 2020 at 3:46 pm #5499903 | |
rufusB |
you need to go to Woocommerce>settings>payments. Click on stripe, activate test mode and save. Currency options are in woocommerce>woocommerce Multilingual>multi-currency where you will find settings on the right of the box. |
February 17, 2020 at 4:55 pm #5509497 | |
Laura Supporter
Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português ) Timezone: Europe/Rome (GMT+01:00) |
Hi, thanks for the explanation. I did some more tests. I tried to reproduce the issue on a clean installation, but I couldn't. I saw a new version of Stripe Gateway was released just today so I'd ask you to update (I used the last version in the Sandbox) and see if by any chance the issue is solved. |
February 17, 2020 at 6:39 pm #5509951 | |
rufusB |
I also tried using test and live modes but was unable. A friend, however, was able to make live payments in Euros using PayPal and Stripe. I'll take the issue to Stripe but I guess the main thing is secondary currency transactions are working. |
February 19, 2020 at 8:54 am #5521535 | |
Laura Supporter
Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português ) Timezone: Europe/Rome (GMT+01:00) |
Hi, since I can't reproduce, and I still have the issue if I use on your copy of the site my Stripe keys, I think the issue should lay on something on your site specifically, not in the whole multicurrency system, or I should be able to reproduce the problem. I'm talking with our second tiers about it, but probably I'll have to escalate the ticket. |
February 19, 2020 at 11:56 am #5523263 | |
Laura Supporter
Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português ) Timezone: Europe/Rome (GMT+01:00) |
Hi, we found this error when using test mode { "error": { "code": "card_declined", "doc_url": "<em><u>hidden link</u></em>, "message": "Your card was declined. Your request was in live mode, but used a known test card.", "param": "", "type": "invalid_request_error" } } It seems this is not respecting the test mode. Maybe you translate some string from Stripe plugin that wasn't supposed to be translated? |
February 19, 2020 at 12:58 pm #5523865 | |
rufusB |
I don't recall, it's possible although this is a fairly recent issue and I don't recall any manual translations. Would it be worth reinstalling stripe to see if the error persists? |
February 19, 2020 at 2:41 pm #5525003 | |
Laura Supporter
Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português ) Timezone: Europe/Rome (GMT+01:00) |
Hi, you might try that, it shouldn't cause any issue on your side. Stripe Support didn't have any hint? |
February 21, 2020 at 10:49 am #5539377 | |
rufusB |
I made some space on my server for a staging site but setting it up isn't straight forward. Please bear with me while I finish this. |
February 21, 2020 at 4:58 pm #5543013 | |
Laura Supporter
Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português ) Timezone: Europe/Rome (GMT+01:00) |
Hi, no problem, I'm waiting for updates. |
February 26, 2020 at 1:58 pm #5571807 | |
rufusB |
OK, I tried reinstalling the plugin but unfortunately the problem remains. |
February 26, 2020 at 3:20 pm #5572525 | |
Laura Supporter
Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português ) Timezone: Europe/Rome (GMT+01:00) |
Hi, I don't think reinstalling the plugin helps in this case. If as we hypothesized, you have some string translated that shouldn't have been translated, it would be registered in the database. When you reinstall a plugin, in most cases you only overwrite the files but not the database content. You should check for example in String Translation for all string coming from Stripe plugin and try to delete them from there. |
The topic ‘[Closed] Payments are no longer accepted in secondary currencies on my site’ is closed to new replies.