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This topic contains 5 replies, has 0 voices.

Last updated by vargaB 3 days, 12 hours ago.

Assisted by: Paola Mendiburu.

Author Posts
April 23, 2026 at 8:15 am #17989538

vargaB

Hello, I have just activated Express checkout with PayPal cards. On base language is working on the other 2 languages is disappearing. Paypal say is a WPML issue

May 5, 2026 at 12:05 pm #18013816

vargaB

I have asked for human support almost a week ago and no answer. my issue is not solved

May 5, 2026 at 1:12 pm #18014109

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+02:00)

Hi there!

This is Paola and I hope you are well!

It seems there was a problem with the ticket.

I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

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**IMPORTANT**
- Please make a backup of the site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box.
The private box looks like this: hidden link

May 6, 2026 at 11:41 am #18017300

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+02:00)

Hi there!

Please let me know how to reproduce the issue as I am seeing same payment options on all languages.

May 9, 2026 at 8:10 am #18024104

vargaB

As you can see in English and Spanish, the express checkout debit-credit cards are available, while in Romanian language is not.
Paypal says it is a wmpl issue.

Thank you

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May 11, 2026 at 9:02 am #18026481

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+02:00)

Hi there!

I checked your setup and I can see that you are using multicurrency.

The payment option is not appearing in Romanian because that currency is not yet supported for it, as shown in the screenshot.

You can check this by going to WooCommerce → WooCommerce Multilingual & Multicurrency → Multicurrency and editing the currency settings to review the available payment options.

You will also notice that if you temporarily disable Multicurrency, the payment option appears correctly in the Romanian language.

payment-rumanian.png
May 12, 2026 at 5:35 am #18028909

vargaB

Thank you for taking the time to look into this.