 Carlos Rojas
WPML Supporter since 03/2017
Languages:
English (English )
Spanish (Español )
Timezone:
Europe/Madrid (GMT+02:00)
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Hi there,
Do you authorize me to create a copy of the site to share it with our 2nd tier specialists so they can run further testing?
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 jordanP-2
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Hi Carlos,
Of course, you can safely back up your data. Don't hesitate to ask me if you have any other questions.
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 Carlos Rojas
WPML Supporter since 03/2017
Languages:
English (English )
Spanish (Español )
Timezone:
Europe/Madrid (GMT+02:00)
|
Thank you very much for your authorization. I have created a copy of the site and sent it to our 2nd-tier support for further testing.
I will get back to you as soon as I get more information.
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 Carlos Rojas
WPML Supporter since 03/2017
Languages:
English (English )
Spanish (Español )
Timezone:
Europe/Madrid (GMT+02:00)
|
Hi there,
Our 2nd-tier specialists found that a call is executed for each plugin, which makes a remote request to the Relevanssi servers and can slow things down.
Locally, now the site loads for 400-600 milliseconds for our specialists.
It seems this is per-environment based.
Can you restore the site on another hosting other than Pantheon or in your local environment, and check if the issue disappears?
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