Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
When installing WPML or any plugins from FTP it fails.

Solution:
Contact your hosting provider or install Plugin manually using FTP as explained at the next link.

Relevant Documentation:
https://godaddy.com/help/install-a-wordpress-plugin-with-ftp-26312

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by arturA-5 9 months, 1 week ago.

Assisted by: Subash Chandra Poudel.

Author Posts
June 19, 2023 at 8:24 am

arturA-5

I've bought a license to renew WPML Multilingual CMS, but after register OTGS installer, and start installing WPML Multilingual CMS, the installation froze.
After 10 minuts, I refreshed the page.
Now, WPML Multilingual CMS is gone from "plugins" and I can't install it neither whit OTGS or manually. It gives an error.
WPML String Translator is still there, but with a message "Please activate WPML Multilingual CMS to have WPML String Translation working."

June 19, 2023 at 8:45 am
June 19, 2023 at 10:16 am #13850063

Subash Chandra Poudel

Hi there,

I uploaded WPML files to wp-content/plugins manually through FTP and activated WPML.

It seems to work fine now. Please check and confirm.

Regards,
Subash

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.