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Last updated by Marcos Vinicios Barreto 8 months ago.

Assigned support staff: Marcos Vinicios Barreto.

Author Posts
February 20, 2019 at 6:42 pm #3223440

zuzanaP

I am trying to: I have just updated the plugins, it all shows it was updated, but I keep getting this notice on top of my WordPress

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

February 20, 2019 at 9:31 pm #3223849

Marcos Vinicios Barreto
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hello,

Thank you for contacting WPML Support. Please, try the following:

1 - Download all the mentioned plugins from your wpml.org account.

2 - Unzip it and manually upload the plugin folders to your host wp-content/plugins folder replacing the current plugin files using some FTP software such as Filezilla.

See: hidden link

3 - Deactivate and activate the affected plugins.

IMPORTANT: Please, note, a backup is required for security reasons and to avoid any data loss, you can use the https://wordpress.org/plugins/backupwordpress/ plugin for these backup needs.

Please, let me know if it helps, have a nice day.