We have just released WPML 4.3.3. Before reporting issues please make sure to update - this version resolves all known issues with the major WPML 4.3 release

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 2 replies, has 2 voices.

Last updated by claudiaN-6 3 months, 1 week ago.

Assigned support staff: Bruno.

Author Posts
July 31, 2019 at 8:47 pm #4317663

claudiaN-6

After updating the plugin site crashed; I've deactivated all plugins via ftp and then activated one by one and when I try to activate WPML Multilingual CMS I got the following error message
Parse error: syntax error, unexpected 'class' (T_CLASS), expecting identifier (T_STRING) or variable (T_VARIABLE) or '{' or '$' in /usr/home/danzasdelmundo.com/web/wp-content/plugins/sitepress-multilingual-cms/inc/functions.php on line 810
Now the plugin is not active ant I can access again the site but only in the primary language.
Can't find the debug info, sorry

August 1, 2019 at 12:35 am #4317891

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Thank you for contacting us. This error is usually related to the PHP version. The WPML requires at least PHP 5.6: https://wpml.org/home/minimum-requirements/

Could you please upgrade your PHP version or request your host to upgrade your PHP version?

After updating PHP, please let me know if the problem still persists.

Thank you.

August 2, 2019 at 10:11 am #4328811

claudiaN-6

Thanks, by upgrading PHP version the problem was solved.
Regards