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This topic contains 3 replies, has 2 voices.

Last updated by Phillip 1 month ago.

Assigned support staff: Lauren.

Author Posts
September 20, 2019 at 3:58 pm #4613431

Phillip

I am trying to:
I want a translated version of my popup. I am using a button (contact) to open the popup.
I have translated the popup and have checked the string translation. Everything shows up fine. But on the live website the popup is not showing the translation english, but the native language german.

Link to a page where the issue can be seen:
hidden link

I expected to see: english translation

Instead, I got: german original

September 20, 2019 at 4:33 pm #4613593

Phillip

I tried to enable Ajax, but that didnt help.

I am using Elementor Pro to create the popup.

September 20, 2019 at 4:46 pm #4613667

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

I see that this issue has been escalated to our developers. I have escalated this ticket as well. In the meantime, as a workaround, you can try this:

1. save Popup content in a template;
2. translate the template content;
3. insert "template widget" in popup and include your previously saved (and translated) template."

(reference https://wpml.org/forums/topic/elementor-popups-translation/page/2/#post-4313003)

September 20, 2019 at 5:40 pm #4613917

Phillip

Thank you Lauren, saved my day!
My issue is resolved now. Thank you!
Hope this will be fixed with a future update!