This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Our next available supporter will start replying to tickets in about 1.39 hours from now. Thank you for your understanding.

This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 6 months, 1 week ago.

Assigned support staff: Mihai Apetrei.

Author Posts
April 13, 2019 at 6:45 pm #3605391

mohammedA-85

I've successfully translated portfolio categories, tags, keywords, portfolio pages.
but I can't see them in Portfolio Slider over the English language, while I can see them in the main language which is DE

April 15, 2019 at 6:54 am #3610143

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for contacting WPML Support!

I will be happy to help you with this.

1. Can you please let me know what plugin do you use for the portfolio+portfolio slider functionality, or if it is not a plugin, is the theme that comes with this functionality?

2. Can you also please let me know in what page can I find the portfolio not working?

3. In order to be able to help you faster, can you also please paste your WPML Debug information in the Debug information field?
http://wpml.org/faq/provide-debug-information-faster-support/

4. I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Privacy and Security Policy

We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**

- Please make a backup of the site files and database before providing us access.

- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box.

The private box looks like this: hidden link

I will be waiting for your response.

Kind regards,
Mihai Apetrei

The topic ‘[Closed] Portfolio Slider is not seen over translated page’ is closed to new replies.