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This topic contains 2 replies, has 2 voices.

Last updated by alexanderK-77 3 weeks, 4 days ago.

Assigned support staff: Carlos Rojas.

Author Posts
January 24, 2020 at 1:42 am #5353521

alexanderK-77

I have 6 portfolios posted on my main page, in english version it is displayed in mansory setting however when i am in russian version this setting is changed. how can i retain the style in my russian version.

i have attached a screenshot for your reference

January 24, 2020 at 11:36 am #5356477

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hello,
Thank you for contacting WPML support.

I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Kind regards,
Carlos

January 27, 2020 at 1:52 pm #5370259

alexanderK-77

My issue is resolved now. Thank you!