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This topic contains 2 replies, has 2 voices.

Last updated by svenA-8 1 year, 5 months ago.

Assigned support staff: Bruno Kos.

Author Posts
June 8, 2019 at 8:12 pm #3981329

svenA-8

Tell us what you are trying to do?

I've rebuilt/formated pages to company site and save them as draft. Once built/re-formated in default language I'm translating them. But when previewing drafted pages and shifting to 2nd language I'm not seeing the translation (remains in default language english)

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

hidden link

June 10, 2019 at 7:28 am #3985567

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hi,

Thank you for contacting WPML support!

In order to debug this issue further quickly, would you be willing to provide me with temporary WordPress admin username so I could investigate the issue directly? I have marked your next reply private so you can safely add this information.

It would help me if you could show me at least 2-3 pages for which translations are not visible, so that I could check what's behind this.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Please make a full backup of your site before sharing this info!

You can use plugins such as UpdraftPlus WordPress Backup Plugin (https://wordpress.org/plugins/updraftplus/) or ask your host to perform a site backup.

Regards,
Bruno Kos

June 24, 2019 at 10:42 am #4076619

svenA-8

My issue is resolved now. Thank you!