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Last updated by Shekhar Bhandari 11 months ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
June 30, 2019 at 8:16 pm


I am trying to: / Not understanding why: Price should be Euro 66.01 and is shown as Euro 8.83

Link to a page where the issue can be seen: hidden link

I expected to see: Well, the price is not supposed to be on sale. Just use the exch. rate that is used for other products which works. E.g. hidden link

Instead, I got: the price which is wrong.

July 1, 2019 at 4:35 am #4115579

Shekhar Bhandari

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you further on this issue.

I tried to replicate the same issue on my test server but couldn't replicate it. Since this type of issues can be created by some conflicts or php errors. I would need your help to narrow down the issue. Could you please provide feedback on the following questions as much as possible?

Can you confirm that you are still experiencing issues with minimal set up (all plugins except WPML disabled and the theme on a WordPress default such as Twenty Nineteen)

1. Please follow the debugging information provided here:
2. Repeat the action of creating the problem.
3. Copy and paste the contents of debug.log (log file inside the /wp-content/ directory) here for me to see.

Thank you for helping us to pinpoint the issue. Feel free to add any further information you may have.

Look forward to your reply.


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