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This topic contains 2 replies, has 3 voices.

Last updated by Noman 9 months, 2 weeks ago.

Assigned support staff: Noman.

Author Posts
January 7, 2019 at 8:11 pm #3064281

kennethM-4

Tell us what you are trying to do?

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

getting an erro while i want to update the plug in

January 7, 2019 at 8:43 pm #3064364

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

If possible please update the plugin manually as you are currently updating from an older version

=> https://wpml.org/account/downloads

to do a manual update please follow these steps:

1. Backup your database – see for example: http://wordpress.org/extend/plugins/wp-db-backup/

2. Deactivate the existing WPML plugin and add-ons.

3. Delete the plugin files – this does not delete your translations. You will simply delete the plugin files from you "wp-content/plugins" folder NOT the database records.

4. Download the updated plugins from our servers and upload them to the plugin directory.

5. Activate the WPML plugin and add-ons.

let me know your results please

January 7, 2019 at 8:45 pm #3064366

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. Looks like something is blocking our automatic updates server. Please Update manually WPML plugin with the latest one downloaded from your account page https://wpml.org/account/downloads/. After that don't forget to clean the browser and server cache, as this sometimes happens due to cache.

To do a manual update please follow these steps:

1. Please backup your database and website.

2. Deactivate the existing WPML plugin and delete it – this does not delete your translations. You will simply delete the plugin files from your "wp-content/plugins" folder, NOT the database records.

3. Download the updated plugin from our servers (https://wpml.org/account/downloads/) and upload them to the plugin directory.

4. Activate the WPML plugin and its should work fine then. Please don’t forget to update all WPML addons to the latest versions.

Thank you

The topic ‘[Closed] Problem by updating wpml just after ive instal wpml’ is closed to new replies.