Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

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This topic contains 5 replies, has 2 voices.

Last updated by mohammedB-5 9 months, 3 weeks ago.

Assigned support staff: Jamal.

Author Posts
January 31, 2019 at 1:26 pm #3148090

mohammedB-5

Problem

January 31, 2019 at 3:46 pm #3148620

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello,

Thank you for contacting WPML Support. I will be glad to help with this.

I took this other ticket, so we can continue together to resolve the issues with your website. I acknowledge the bug that redirects product translation to Translation Editor even if it was set to WooCommerce Native Editor. I am looking into it and i will give you a reply on that ticket.

Would you like assistance with another issue ? If it is the same issue, kindly close this ticket and we will find a solution on the first ticket.

Best regards,
Jamal
WPML Support

January 31, 2019 at 3:48 pm #3148625

mohammedB-5

ok please i am waiting
kindly give me reply as soon as possible

January 31, 2019 at 3:49 pm #3148626

mohammedB-5

My issue is resolved now. Thank you!

January 31, 2019 at 3:49 pm #3148627

mohammedB-5

its not fixed !
waiting your kind support

January 31, 2019 at 3:50 pm #3148631

mohammedB-5

i am closing this ticket