This thread is resolved. Here is a description of the problem and solution.
When i go to : wpml->string translation->Translate texts in admin screens and select an option of the theme and click apply, i cannot then find it in string translation.
When i go again to wpml->string translation->Translate texts in admin screens i still see the option unchecked.
You need to register this string using WPML-config XML code. You can add the XML code on WPML > Settings > Custom XML Configuration.
In this case, the client needed to register the string located in organics_options->contact_info. So we registered it using this XML code:
<wpml-config> <admin-texts> <key name="organics_options"> <key name="contact_info"/> </key> </admin-texts> </wpml-config>
You can read more about the WPML XML config here: https://wpml.org/documentation/support/language-configuration-files/
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