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This topic contains 6 replies, has 2 voices.

Last updated by linkeyparma 11 months, 3 weeks ago.

Assigned support staff: Mihai Apetrei.

Author Posts
October 24, 2018 at 11:33 am #2845980

linkeyparma

I visualize the following WPML message in the Dashboard of the website.

Abbiamo rilevato un problema con alcune tabelle del database. Contatta l'assistenza di WPML per risolverlo.

Array
(
[language] => it
[context] => admin_texts_wpseo_titles
[gettext_context] =>
[domain_name_context_md5] => e378148fddf4e947517c053abc51db93
[name] => [wpseo_titles]title-home-wpseo
[value] => %%sitename%% %%page%% %%sep%% %%sitedesc%%
[status] => 0
[translation_priority] => optional
[allow_empty_value] => 1
)

The first line means: "We have found out a problem with the database tables. Do contact WPML support in order to solve it".

Could you plase verify what is exactly the problem ? TIA

October 24, 2018 at 4:49 pm #2847336

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for contacting WPML Support!

I will be happy to help you with this.

It is safe to just dismiss that notice as it could be a one-time event due to updates and all should be fine with WPML after you close that notice. We had a similar issue before but it was handled already in the current version.

❌ Before doing that please backup your database and website for safety. ❌

In the case where you can’t dismiss this notice, you can solve it by removing the empty value from your database table "wp_icl_strings" using database tools like PHPMyAdmin (or similar) or you can simply remove the entry from inside WPML > String Translation.

Please let me know if this solved your issue or if you still need help.

I will be waiting for your response.

Kind regards,
Mihai

October 25, 2018 at 7:43 am #2848882

linkeyparma

Hello Mihai,

I have dismissed the notice. I will monitor the website for a while and I will close this ticket soon if everything works well.

Best regards,

Stefano

October 25, 2018 at 1:22 pm #2849939

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi Stefano.

That sounds good.

If it did not re-appear by now, all should be good.

Kind regards,
Mihai

October 25, 2018 at 1:59 pm #2850066

linkeyparma

Hello Mihai,

the message has reappeared. I have made a backup of the website through Duplicator.
Can you specify which value should I delete from WPML Strings ?

TIA,

Stefano

October 26, 2018 at 1:46 pm #2853187

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi.

If it reappeared after you closed it, here is how you can remove it:

1. Remove admin_texts_wpseo_titles from the automatic registered context (WPML -> String Translation)
2. Delete the string (WPML -> String Translation)

Please let me know how it goes.

I will be waiting for your answer.

Kind regards,
Mihai

October 30, 2018 at 10:22 am #2861211

linkeyparma

My issue is resolved now. Thank you!