Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 1 reply, has 2 voices.

Last updated by Marcos Vinicios Barreto 2 weeks, 2 days ago.

Assigned support staff: Marcos Vinicios Barreto.

Author Posts
November 16, 2019 at 9:54 am #4957863

kaerinL

I am trying to remove the extra post that was not supposed to be in the Chinese page, I have emailed to elementor in regards to this issue and it was not their plugin issue but it might be WPML. I have tried to clear the cache and deactivated the plugin and tested it was only when I activated WPML cms the issue occurs.

My website is hidden link

Thank you.

November 19, 2019 at 6:11 pm #4975037

Marcos Vinicios Barreto
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hello,

Thank you for contacting WPML Support. In which exact page url can I see the issue happening? I tried to find it in your chinese homepage at hidden link but I couldn't notice anything wrong. Knowing the exact url will help me to understand your issue. Thank you for your collaboration, have a nice day.