Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 3 replies, has 3 voices.

Last updated by thomasW-22 2 months ago.

Assigned support staff: George Botsev.

Author Posts
October 7, 2019 at 9:09 am #4705769


Just migrated a site from Polylang to WPML and got this message:
There is a problem with the String Translation table in your site. This problem is not causing a problem running the site right now, but can become a critical issue in the future. WPML support team knows how to fix it. Please add a message in the relevant support thread and we'll fix it for you.


October 7, 2019 at 9:48 am #4705987

Raja Mohammed

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello there,

Please provide FTP details to your site this is required to perform the patching. I have enabled private fields for you to share the details.

Kind regards

October 7, 2019 at 12:14 pm #4707009

George Botsev

Languages: English (English )

Timezone: Europe/Sofia (GMT+02:00)

I am George and I am responsible for patching these kind of issues with that message that you encountered.
I visited your site and patched your database and you should be good to continue with your project.

October 7, 2019 at 1:15 pm #4707637


My issue is resolved now. Great support by all of WPML.
Thank you!