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This topic contains 2 replies, has 1 voice.

Last updated by exis 1 month, 1 week ago.

Author Posts
September 10, 2019 at 9:37 pm #4548989

exis

Following the ticket https://wpml.org/forums/topic/translation-not-working-10/ we have found two new issues with the WPML installation.

1) On the english version the language switcher is not visible (e.g see last menu item on page hidden link as oppose to hidden link)

2) On the english version, although each page's language is set in English the footer is being displayed in Greek.

Credentials for the server can be located on the previous ticket.

Please treat this case as an urgent one, we are in big trouble with the client and we have reported issues since August and we haven't got a reply on what is causing the issues. Thank you for your understanding and the support!

Our server has kept an automatic backup and you may proceed with any actions necessary.

September 10, 2019 at 10:01 pm #4549105

exis

Note that we have followed the following instructions on the previous ticket as suggested by your support team.

You could even use the duplication functionality presented in the link below to make your life even easier (for this you will need to enable WPML Translation Management):
https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/using-content-duplication/

September 10, 2019 at 11:35 pm #4549159

exis

My issue is resolved now. Thank you!