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Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

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This topic contains 1 reply, has 2 voices.

Last updated by Lauren 5 months, 2 weeks ago.

Assigned support staff: Lauren.

Author Posts
June 20, 2019 at 12:44 pm


I am trying to:
duplicate a woocommerce variable product
Link to a page where the issue can be seen:
This is happening in the backend, there is nothing visible on the site
I expected to see:
a duplicate of my initial variable product with all the variations that go with it.
Instead, I got:
the duplicated product is a simple product. I tried to change it into a variable product, then checked the product variations. The system remembered how many variations I have (175) but all the selection menus to define those variations are set to Any Choice of [attribute name].

Additional note:
I'm still investigating and WPML seems to act out when combined with WooCommerce Multilingual. When I deactivate it and duplicate a variable product, I still get a simple product, but if I turn it into a variable product the variations are displayed correctly.
Same thing if I deactivate WPML Translation Management and activate WooCommerce Multilingual.

Another update:
It's probably a coincidence but there was an update for WPML Translation Mangement plugin some minutes ago. It's not solving my problem though. But now that I tried several plugin combinations, it looks like the problem is mostly coming from the WooCommerce Multilingual plugin.

June 26, 2019 at 1:56 pm #4093009


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