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This topic contains 21 replies, has 2 voices.

Last updated by Amit 8 years, 4 months ago.

Assigned support staff: Amit.

Author Posts
July 21, 2013 at 1:46 pm #146997


Billing address
Shipping address
Customer details
Free Shipping

July 22, 2013 at 8:44 am #147157


Hi Timothy,

Can you please double check that the mentioned fields are set properly in thw WPML->Translation management in the 'Multilingual Content Setup' inside the 'Custom fields translation' section ?


July 25, 2013 at 7:38 pm #148835


Yes, I actually have it those fields to translated but it still doesn't work.

July 26, 2013 at 6:26 am #148884


Hi Timothy,

Have got your login details. As soon as I know anything I'll let you know.


July 26, 2013 at 6:33 am #148885



Two important steps before we continue:
1. Please update WPML to our new version WPML 2.9.1, you can do that by going to, downloading from you account the latest version and then uploading it, installing and activating it on your site.
2. Go to WPML->Theme and plugins localization and make sure you have 'Translate by WPML.' checked, then go to WPML->Translation Management -> Multilingual Content Setup nad see that all your custom fields are well set.

Please let me know if that solved the problem,


July 27, 2013 at 4:14 am #149267


I re-installed all of the plugins and made the updates. I also followed the instructions but I'm still having that problem.

July 29, 2013 at 7:13 am #149492


Hi Timothy

I couldn't replicate your issue here. Is your site live or still in dev stage ?

If still in dev - I'd like you to make a small experiment - add another language - let's say Spanish, add a test product - let's call it 'producto' and add some test translation for the email strings for example 'Spanish_Billing address', 'Spanish_Shipping address', etc...then let's try and see if that is sent correctly. If site is not in dev, please let me know and we'll see how can we create a dev environment for it.


The topic ‘[Closed] Problems with Confirmation Email Language’ is closed to new replies.