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Last updated by Ricardo Alday 1 year, 8 months ago.

Assigned support staff: Ricardo Alday.

Author Posts
September 28, 2018 at 3:40 pm



We have a product in English (master language) which is also appearing on the French translation of our site.

You can view our staging URL here: hidden link

The product URL is: hidden link
It is not available as a product when I search in the backend of WordPress under the French lanaguage the product doesn't appear. I also cannot find it when I navigate to the French category that it is appearing under on the front end.

The website and plugins are up to date.

Please advise further

September 28, 2018 at 6:59 pm #2774716

Ricardo Alday

Hi Tim,

The product is not translated. That's why in the backend, you cannot see in the French product list or the category list. You can see a "translation" of it on the front end because in WPML -> Settings -> Post Types Translation -> Products is set to "Translatable - use translation if available or fallback to default language"

Hope that helps,

The topic ‘[Closed] Product appearing in other language site even when not translated’ is closed to new replies.