We totally understand how important it is to get those category descriptions translated smoothly. If the texts aren’t showing up in the String Translation section, that’s actually expected behavior — category descriptions are typically translated in a different place.
The best way to handle this is to go to WPML → Taxonomy Translation, then choose the taxonomy you want to translate — for example, Categories. From there, we can find the category and add the translations directly in that interface.
This section is specifically made for translating things like category names and descriptions, and it gives us a much clearer view than String Translation in this case.
If anything still seems off or the description doesn’t appear even there, just let us know and we’ll be happy to dig deeper together.
I’m facing another issue now.
How can I exclude the product category descriptions from being translated?
I’ve already translated them manually under Taxonomy Translation, and going through the process again would be very time-consuming for me.
Please find the attached screenshot for your reference.