No supporters are available to work today on this forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

This topic contains 3 replies, has 2 voices.

Last updated by Andrés 3 months ago.

Assigned support staff: Andrés.

Author Posts
July 16, 2019 at 1:57 pm #4220755

Christian Hofner

Hi!

1) At origin language (german)
hidden link
the category AIWA is available, at the english translation
hidden link
it is missing.

2) At origin language (german)
hidden link
you see the tags (Bezeichnungen: Bor, Boron, Elac 792 SAS, E...), at the english translation
hidden link
it is missing.

Thanks for helping me!
Chriss

July 16, 2019 at 4:42 pm #4222447

Andrés
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

Hello Chriss,

Welcome to WPML support forum.

This forum is intended for how to questions. It seems that the issue that you are experiencing is beyond that and it is more a technical problem, maybe a compatibility issue.
https://wpml.org/documentation/support/accounts-for-wpml-end-users/

Please try the following:
- Go to WooCommerce > WooCommerce Multilingual > Status.
- Click on the “Troubleshooting page” link.
- Check the “Sync products variations:” checkbox.
- Click on the start button.

However, we committed with the site developer that this forum is only for that and we won't mess his development, So, for this kind of questions, you should ask your developer (license owner) to open a ticket in the technical forum.

Best regards,
Andrés

July 23, 2019 at 6:34 am #4263041

Christian Hofner

Hello Andrés,

in /admin.php?page=wpml-wcml&tab=troubleshooting i found "Produkt-Variationen synchronisieren: 0 übrig" and that's not gonna happen.

1) is fixed. I just re-created the categories again, but
2) - the tags I do not get in the translation to run

Thank you for your support!

July 23, 2019 at 6:49 am #4263125

Andrés
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

I'm glad to know you had some progress, Chriss. However, I have to kindly ask you to contact your developer (owner license) and open a ticket in our technical forum for helping you further.

Thank you for your understanding.