Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by jeffryD 7 months ago.

Assigned support staff: Bigul.

Author Posts
May 10, 2019 at 9:09 am #3782529


product categories aren't loading in the shop pages.
In the English store everything loads

hidden link

in the other languages just 2 load

hidden link

May 10, 2019 at 9:33 am #3782787


Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)


Welcome to the WPML support forum. I will do my best to help you to resolve these issues.

Please try the following steps after a site backup and make sure the issue is existing or not.

1) Go to WooCommerce>>Status
2) Click *Tools* tab
3) Choose *Dutch* language via Dashboard language switcher
4) Click on *Recount terms* button

Please check the attached image for more details and let me know your feedback.



May 10, 2019 at 9:51 am #3782959


My issue is resolved now. Thank you!