This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported that after a recent update, the product-category links were not translating to Dutch (NL) and German (DE), resulting in 'Not Found' errors across the site's top menu and internal links. Despite various troubleshooting steps, including verifying taxonomy slug translation, enabling base slug translations, and clearing caches, the issue persisted.
Solution:
We accessed the client's staging site and discovered that the product category slug for Dutch was incorrectly set to 'product-categoriex'. We advised the client to update the product category slug in WooCommerce -> WPML Multilingual & Multicurrency for WooCommerce -> Store URLs tab -> Product category base. After updating the translation of the product category slug and re-saving the permalinks, the issue was resolved. Additionally, we ran a troubleshooting step in the WPML -> Support -> 'troubleshooting' link to address a problem in the language table on the database.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket at WPML support forum.
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This topic contains 20 replies, has 1 voice.
Last updated by 2 months, 1 week ago.
Assisted by: Carlos Rojas.
